Privacy Policy

This Privacy Policy governs the manner in which Kochen Fresh ("we" or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the Kochen Fresh mobile application available on the Google Play Store and the website kochenfresh.com.

Collection of Personal Information:

When using the Kochen Fresh mobile application, we may collect personal information from Users during the registration process. This information may include the User's First Name, Last Name, Email, and Phone Number. We do not require payment information as our service does not involve transactions.

Use of Personal Information:

The personal information collected from Users is used solely for the purpose of facilitating their use of the Kochen Fresh app. This includes order processing, communication with Users regarding their orders, and providing customer support services.

Order Cancellation:

Users have the option to cancel their orders within the Kochen Fresh app. Upon cancellation, any personal information associated with the order will be securely deleted from our systems.

Account Deletion Process:

To delete their Kochen Fresh account, Users can follow these steps:

  1. Send an email to info@kochenfresh.com from the email address associated with their Kochen Fresh account.
  2. Use "Delete My Account" as the subject line of the email.
  3. Optionally, provide additional feedback in the body of the email.

Data Security:

We take appropriate measures to secure the personal information collected from Users against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data transmission and storage.

Sharing of Information:

We do not sell, trade, or rent Users' personal identification information to others. Any sharing of information is limited to trusted third parties who assist us in operating our app and website, conducting our business, or servicing Users, as long as those parties agree to keep this information confidential.

Contact Information:

If Users have any questions or concerns regarding this Privacy Policy or the handling of their personal information, they can contact us at info@kochenfresh.com.

Changes to this Privacy Policy:

Kochen Fresh has the discretion to update this Privacy Policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Users acknowledge and agree that it is their responsibility to review this Privacy Policy periodically and become aware of modifications.

By using the Kochen Fresh app or website, Users signify their acceptance of this Privacy Policy. If Users do not agree to this policy, please do not use our app or website. Continued use of the app or website following the posting of changes to this policy will be deemed as acceptance of those changes.

This Privacy Policy was last updated on 30th June 2018.

View our app on the Google Play Store